Use a Scanner with iOS (Apple) Devices (v1)

IMPORTANT: iOS versions 18.4.0 and greater are not currently supported by the mobile app. If you use RFID scanners with iOS devices, do not upgrade to iOS versions 18.4.0 or greater and be sure to disable automatic updates in iOS settings.

As long as your iOS device has its Bluetooth connection enabled, it will automatically pair and connect to a wand/scanner that is powered on and has Bluetooth enabled.

Once the scanner is paired with your device, it can scan animals in the mobile app. Tap the More button to check your scanner's connection status.

RFID: This field shows if a paired scanner is connected  or disconnected . If one is currently connected, the name of the connected scanner is displayed.

Follow the steps below if you do not see the More button at the bottom of your screen.

  1. Tap the Back arrow at the top left of the screen until you return to one of the main feature screens.
  2. From there, you'll find the feature buttons at the bottom of the screen.
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