My Subscriptions

To use this feature, your VAS PULSE Platform user account must be assigned to a Role with Billing Management permissions. See Edit Dairy User Permissions and Manage Dairy Roles for more information.

• Dairy ID Identifier: Unique identification number assigned to your subscription in PULSE.
• Herdcode: Unique alpha-numeric identifier assigned to your herd.
• Status: Current subscription status will show either Active, Suspended, or Past Due.
• Next Billing Date: Date when your subscription will be charged.
• Subscription End: Date when your subscription period ends, typically the day before your Next Billing Date.
• Subscription Owner: Name of the subscriber who is billed for the subscription.
• Product: Subscribed VAS product.

Select My Subscriptions from the User Menu in the top right corner of the page to view your subscriptions.

• An active subscription with no payment issues is shown in a card with a light blue header.
• A user-suspended subscription has a light gray header and the status is "Suspended".
• A subscription with a payment issue has a red header.

Click the Edit button to open the billing information page where you can edit payment methods, billing and shipping information, or view invoices.

You can click on an invoice to view invoice details and download invoices or receipts in PDF format.

On the My Subscriptions page, you can suspend your subscription and resume it when you're ready. VAS requires that you pay any outstanding invoices before you can resume a subscription.

If there is an issue with your MyDC subscription, such as an overdue payment, a red banner displays at the bottom of your PULSE homepage. Click in the banner to open the My Subscriptions page and view more details.

If an invoice remains unpaid after 60 days, VAS will suspend your MyDC subscription. The subscription card will show as "Suspended" and you can click in the gray warning box to pay the outstanding invoice.